It has been observed that fraudsters are using the pretext of updating the KYC details of unsuspecting consumers to dupe them of cash in their bank accounts.
In a recent incident, a 45-year-old employee of a private firm received a call from a person claiming to be a credit card service provider, asking him to update his KYC documents or else the service will be blocked.
He was sent a URL, where he filled in his bank account details. Soon, Rs 1 lakh was debited from his account.
“The moment a caller says that their card or bank account will be blocked, the consumers panic as they are relying on these services during lockdown. The fraudsters take advantage of that and lure victims to install remote access applications like Team Viewer, Quick Support, Any Desk or similar services on their phones to gain access,” said ACP S Harinath, cybercrime, Rachakonda.
In some cases, the accused send a link to update the KYC details and ask them to transfer an amount between Rs 1 and Rs 100. A 23-year-old private teacher from Hafez Babanagar lost close to Rs 1 lakh in one such incident.
A person posing as a Google Pay customer executive lured her by saying there will be a charge of Rs 9,000 every month for using the UPI service. They asked her to deactivate the application.
As instructed by the fraudster, she entered her debit card number, CVV and later an OTP. Soon after, money was deducted from her account. But the fraudster assured her that the amount will soon be refunded. She later realised that she had been cheated.